Privacy Policy

We collect the information you give us when you sign up, create a profile, start a deal, or contact support. This includes your email address, name, phone number if you choose to add one, and any messages or deal details you enter.

We also collect technical data such as IP address, browser type, device information, and cookies to keep the service secure and to understand how the platform is used.

We use your data to:

• Provide the escrow, chat, and deal-management features.
• Verify identity, prevent fraud, and enforce our Terms of Service.
• Resolve disputes and review evidence when a deal is reported.
• Send notifications about deals, messages, and account activity.
• Improve the platform and fix issues.

We do not sell your personal data. We share data only with service providers that help us run TrustZim, such as our hosting provider, authentication service, payment processors, and analytics providers. These providers are bound by confidentiality and security obligations.

We may also share data when required by law, to enforce our terms, or to protect the rights, safety, or property of TrustZim, our users, or the public.

TrustZim uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the app is used. You can control cookies through your browser settings.

We keep your account and deal data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our terms. When you delete your account, we remove or anonymize your personal data unless we are required to keep it by law.

You can access, update, or delete much of your information through your account settings. You can also request a copy of your data or ask us to delete it by contacting support. We will respond within a reasonable time and in line with applicable law.

Questions about this Privacy Policy can be sent to support@trustzim.live.